The Handshake -Essential Support
$750/mo
15 Hours/mo
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Email & Chat Support
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Basic Ticket Management (sorting, tagging, responding)
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CRM Data Entry & Updates
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Pre-written Response Templates
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Weekly Customer Inbox Cleanup
Resolution Suite-
Full Service Support
$1000/mo
20 Hours/mo
Everything in the Handshake Package, PLUS:
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Social Media (3 posts a week to 2 platforms, 1 hour of checking comments & DM's)
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Task & Reminder Scheduling
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Managing & Resolving Support Tickets
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Weekly Customer Insights Report
Support Elite-Dedicated Support Partner
$1500/mo
30 Hours/mo
Everything in the Resolution Suite Package, PLUS:
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CRM System Optimization & Customer Segmentation
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FAQ and Knowledge Base Setup
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Customer Satisfaction Survey Implementation
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Bi-Weekly Support Performance Report
Customer Follow-Up &
Appointment Reminders
60 follow up & reminders /mo
email + CRM logging
$250/mo
Add-On Services
Custom CRM Organization
& Data Cleanup
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Structure your CRM to fit your business, including optimized pipelines, tags, and categories.
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Remove duplicates, and fix incomplete or inconsistent info.
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Organize notes, emails, and task history for clear and easy reference.
$150
one-time fee
FAQ Development or Help Center Page
$100
one-time fee
Why Choose Me?
✔Over 20 years of experience in customer service & CRM support
✔Proficient in Salesforce, Zoho, HubSpot, X-Time, and more
✔Calm, solution-focused communicator, your customers will love
✔Strategic thinker skilled in improving customer support processes
