top of page
Dried Poppy Seed Pod
Poppy Seed Pod Illustration
The Handshake -Essential Support
$750/mo

15 Hours/mo

​

  • Email & Chat Support

  • Basic Ticket Management (sorting, tagging, responding)

  • CRM Data Entry & Updates

  • Pre-written Response Templates

  • Weekly Customer Inbox Cleanup

Customer Support VA Service Packages

Dried Poppy Seed Pod
Resolution Suite-
Full Service Support
$1000/mo

20 Hours/mo

​

Everything in the Handshake Package, PLUS:

  • Social Media (3 posts a week to 2 platforms, 1 hour of checking comments & DM's)

  • Task & Reminder Scheduling

  • Managing & Resolving Support Tickets

  • Weekly Customer Insights Report

Dried Poppy Seed Pod
Support Elite-Dedicated Support Partner
 
$1500/mo

30 Hours/mo

​

Everything in the Resolution Suite Package, PLUS:

  • CRM System Optimization & Customer Segmentation

  • FAQ and Knowledge Base Setup

  • Customer Satisfaction Survey Implementation

  • Bi-Weekly Support Performance Report

Customer Follow-Up &
Appointment Reminders

60 follow up & reminders /mo

email + CRM logging

$250/mo

Add-On Services

Custom CRM Organization
& Data Cleanup

  • Structure your CRM to fit your business, including optimized pipelines, tags, and categories.

  • Remove duplicates, and fix incomplete or inconsistent info.

  • Organize notes, emails, and task history for clear and easy reference.

$150

one-time fee

​

FAQ Development or Help Center Page

$100

one-time fee

​

Why Choose Me?
✔Over 20 years of experience in customer service & CRM support
✔Proficient in Salesforce, Zoho, HubSpot, X-Time, and more
✔Calm, solution-focused communicator, your customers will love
✔Strategic thinker skilled in improving customer support processes

New Client Intake Form

I want to get to know you and your business better! Let's see if we align with each other. Please fill out this intake form in order to move to the next step in our journey which is a consultation. I'm excited to help you move forward and grow. Talk to you soon!

Which service are you interested in?
Which package are you choosing?
Would you like to choose an add-on?
Have You ever worked with a VA before?
How many hours per month do you think you need support?
What tools/platforms do you currently use (if any)?
Do you have monthly budget in mind for support services? My lowest plan starts at $750/mo with add-ons available for certain packages. Does that price align with your budget?
My current schedule is Tuesday-Friday 11am-12pm and then from 2pm-5pm. Do those hours align with your business needs?
Are you open to a fixed weekly schedule (Tues–Thurs, 10am–11am & 2pm–5pm ET) or do you need more flexible support?
Are you Located in the US?
Yes
No
When are you looking to get support?
If we decide to work together the contracted work will be for 3 months. Once the 3 month period is over we can renew for another 3 months or longer or decide not to renew . Does this sound like something you are willing to commit to?
Once you submit this form you will receive an email asking you to schedule a consultation. This will be a 15-20 minute conversation to go over your needs and expectations. Are you willing to commit to this consultation whether by phone or zoom?
bottom of page